Most Items will ship within 2 to15 business days. Holiday seasons, large orders, custom items, special orders and out of stock items may take longer.FREE Shipping of ALL products.  For Canadian orders,duties and customs are responsibility of the buyer. Generally the delivery service or the customs office will call you with the charges for the extra Canadian fees.  

For returns and exchanged please notify us within 10 days from the day you receive your order should you want to return or exchange  your merchandise. Exchange is available for the same products within 30 days.  Manufacture warranty, for defective material,  is in effect for products.  International orders (outside of the continental USA)  are responsible for shipping costs.

We would prefer that you come visit us again as a happy customer, knowing that if you're not satisfied with whatever you purchase from us, that you can return it and get your money back. Please [contact us] for information on returning a product prior to doing so.

Our purchasing department is second to none in the industry.  Our systems control back orders and keep them to a minimum for your convenience. Customer satisfaction is our primary goal.  If an item you purchased is backordered, we will contact you with further instructions.

Please contact the package carrier (UPS, FedEx, or USPS) and file a claim using the package tracking number. All claims must be filed with the carrier.